PRIVACY POLICY
The London Basketball Network (referred to as “LBN”, “we”, “us”, or “our”) is committed to protecting the privacy of all users across our ecosystem — including but not limited to: LSB Development Services, Hoopstars, Community Basketball League, Next Level Scholastic Sports, London Cavaliers, and Midnight Madness.
This policy outlines how we collect, use, store, and protect your personal data when you visit or interact with any of our websites, forms, or digital platforms.
1. Information We Collect
We may collect and process the following types of personal information:
(a) Technical Data: IP address, browser type, device type, referring site, location, time spent, and pages viewed
(b) Transaction Data: Purchases, event bookings, invoices, payment details
(c) Registration Data: Information provided via forms (e.g. camp sign-ups, waivers, newsletters, competitions)
(d) Communication Data: Subscriptions to email lists, event updates, marketing preferences
(e) Voluntary Data: Any information you provide to us via forms, feedback, surveys or enquiries
(f) Cookies: See “Cookies” section below
2. Cookies & Analytics
Our websites use cookies to improve functionality, track engagement, and personalise your experience. These may include:
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Session Cookies – temporary, deleted when your browser closes
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Persistent Cookies – stored and used to recognise you on return visits
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Third-Party Cookies – e.g., Google Analytics and payment providers
We use Google Analytics to understand site usage patterns. Data is anonymised and helps us improve user experience.
You can manage or disable cookies through your browser settings. Please note: disabling cookies may affect site functionality.
3. How We Use Your Information
We process personal data to:
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Administer and personalise our websites
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Provide and manage bookings, purchases, or services
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Send transactional and administrative communications
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Share newsletters, updates, and marketing (with consent)
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Improve our platforms, programs, and services
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Comply with legal obligations or enforce terms
We will never sell or rent your personal data.
4. Lawful Basis for Processing
Under UK GDPR, we rely on one or more of the following lawful grounds:
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Consent – where you’ve opted in to communications
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Contractual necessity – to deliver services you’ve requested
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Legal obligation – to comply with laws or regulations
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Legitimate interest – to improve and operate our programs responsibly
5. Data Sharing & Processors
We may share your data with trusted third parties when necessary (e.g., payment processors, booking platforms, analytics tools), but only:
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When legally required
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To fulfil services you've requested
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Under binding agreements that protect your data
All third parties are required to respect the confidentiality of your data.
6. International Transfers
Some of our third-party services (e.g., Google, Mailchimp) may store data outside the UK/EEA. When they do, we ensure adequate protection via standard contractual clauses or recognised frameworks.
7. Data Security
We implement technical and organisational measures to protect your data, including:
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Encrypted connections (SSL)
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Secure payment gateways
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Access restrictions on systems and files
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Staff training and confidentiality policies
However, no transmission over the Internet can be guaranteed 100% secure.
8. Your Rights
You have the right to:
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Access the personal data we hold on you
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Request correction or deletion
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Withdraw consent at any time
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Object to certain types of processing
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Request data portability
To exercise any of these rights, contact us at support@london-basketball.com.
9. Third-Party Links
Our websites may include links to third-party sites (e.g., booking systems, payment processors). We are not responsible for their privacy policies. Please review theirs before submitting data.
10. Updates to This Policy
We may update this policy occasionally. The latest version will always be available on our website. Significant changes will be communicated via email or website notification.
11. Contact Us
For questions or concerns about this privacy policy or your data:
📧 support@london-basketball.com
